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Terms of Service

Testly is operated by Aditya Mitra. Contact support@testlyagent.com for service questions. By using Testly, you agree to these terms.

Testly runs website checks you request and reports the available evidence. Use it only for websites and actions you are authorized to test. Your request can cause lasting changes, including submitted forms or purchases. You are responsible for your instructions, supplied information and permission to act.

Reports can be incomplete or mistaken. A Passed, Failed, Blocked or Inconclusive verdict describes the observed test; it is not a guarantee that a website is error-free. Public websites only; private networks and localhost are unsupported.

Paid plans are individual monthly subscriptions in USD before applicable tax. Starter is $29 for 100 runs, Pro is $49 for 175, and Max is $89 for 300. The plan and full run budget are shown on Pricing. Unused allowance does not carry over. There is no free plan or trial after paid launch.

A run is reserved when accepted and counts when execution starts. Cancelling or expiring while waiting releases the hold if its original source is still valid. Completed verdicts, budget stops and repeated refused browser actions use a run. Testly-side execution failures return it automatically. An early cancellation returns a started run only when no outcome is verified and cancellation-time recorded plus unresolved dispatched model cost is strictly below 25% of the started plan spend cap. A return to an ended allowance or revoked purchase does not add available runs.

Subscriber top-ups cost $5–$100 in $5 steps at the quoted plan rate. Runs are used after allowance and retain their purchased count across plan changes. They never expire, but are dormant without a plan. A reversed purchase removes that purchase’s unused runs.

Upgrades begin a new billing month and full allowance after successful payment; review the provider charge after unused-time credit before confirming. Downgrades apply at renewal. If a scheduled downgrade fails, Dodo may renew the old, more expensive plan; if that payment also fails, payment grace applies. Cancellation takes effect at period end and can be revoked beforehand.

Failed renewal has a 13-day payment grace period using existing top-up runs only, with no new allowance or new top-up purchases. Successful recovery starts a fresh paid period. After the plan ends, unused allowance is forfeited and top-ups remain dormant.

Dodo Payments is our authorized reseller and merchant of record. Dodo handles checkout, applicable tax, invoices, payment receipts and payment recovery under its buyer terms. Refund and cancellation rules are on the separate Refund & Cancellation page.

We may suspend access for abuse, unauthorized activity or service integrity. Account deletion stops product access, cancels future billing and deletes run content; the Privacy Policy explains separate billing-record retention. Contact support to resolve service concerns.

support@testlyagent.com